| What does the Damage Protection cover? | The Damage Protection covers the repair of routine wear/tear on the instrument, bow & case. This plan does not cover loss (of any or all components), theft or damage that equals or exceeds the value of the instrument, bow or case. This plan does not cover the replacement of broken strings. Bamford Fine Violins must perform all repairs.
| | What repairs are always covered? | Always Covered:
-Tuning
-Gluing open seams
-Adjustment and/or gluing of nut/fingerboard
-Peg adjustment, refitting or peg dope
-Routine cleaning of instrument, bow, case
-Replacement of missing or broken case hardware
-Edge touchup
-New case tag
-New student rosin
| | What repairs are only covered with the Damage Protection that I would otherwise have to pay out of pocket for? | -Bridge work: adjustment or replacement - regardless of how it broke
-Bow rehair or bow replacement due to missing spreader, faulty plug, stripped eyelet, loose winding &/or grip.
-Soundpost adjustment or reset
-New rubber tip on cello or bass
-Replacement of broken tailpiece, tailpiece screw or tailcord
-Replacement of a broken chinrest
-Significant damage to instrument, including but not limited to: new cracks in body of the instrument, soundpost cracks, bassbar cracks, neck heel cracks, pegbox cracks, f hole cracks or missing corner/s.
-Significant damage to bow, including but not limited to: broken stick, broken head or broken tip plate.
-Significant damage to case, including but not limited to: cracked foam case, stickers or embroidery, torn case
| | What repairs/damages are never covered on the Damage Protection? | -Damage exceeding the value of the instrument, bow or case
-Theft of the instrument, bow or case
-Loss of the instrument, bow or case
-Loss of any component of the instrument, bow or case, including but not limited to the loss of pegs, bridge, soundpost, chinrest, tailpiece, fingerboard, string nut, bow screw, case blanket, case straps, endpin or endpin rod.
-Significant damage to the varnish, including but not limited to intentional scratches, bubbles from heat exposure, varnish wear from tailpiece rubbing against top plate and any damage requiring excessive touchup.
| | How much is the Damage Protection? | The cost is $10 per month for all instruments in addition to your rental fee. During the lifetime of your rental you can make one change to the election of your damage protection. So you can elect for it today and then ask for it to be removed later, but then you will never be able to add it back on.
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